Shipping policy

Processing time

Orders are typically processed within 1-2 business days after payment confirmation.

Delivery estimates

North America: USA, Canada — approx. 7–15 days
Europe: UK, Germany, France, Spain, Italy, Netherlands, Belgium, Austria, Switzerland, Sweden, Norway, Denmark, Finland, Ireland, Portugal, Greece, Poland, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Luxembourg, Cyprus, Malta — approx. 10–18 days

Asia-Pacific: Japan, South Korea, Hong Kong (China), Singapore, Malaysia, Australia, New Zealand — approx. 7–12 days
Middle East: Israel, UAE — approx. 12–20 days

Free shipping

We offer free shipping on all orders.

Tracking

When your order ships, you will receive a confirmation email with tracking details if the carrier provides them.

International orders

Duties, taxes, or customs fees (if any) are the buyer's responsibility unless stated otherwise at checkout.

Delays and issues

If your package is delayed, missing, or arrives damaged, contact us with your order number and we will help investigate with the carrier.

Contact

Questions about shipping? Reach us via the Contact page on www.petagrocery.com.